Cookie Policy

Last Updated: November 8, 2021

This Cookie Policy explains how DIOGEN TRADE LTD. (hereinafter referred to as “The Company”, “we”, “us” and “our”) uses cookies or similar technologies on the website https://diogentex.com (hereinafter referred to as “Site”, “Website”). It explains what cookies are and why we use them, as well as your rights to control our use of them. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy.

When you visit our Website for the first time, we will ask you to accept the use of cookies in accordance with the terms of these rules. By using our Website and accepting these rules, you agree to our use of cookies.


What are cookies

A cookie is a small file, typically made up of letters and numbers, that is stored on your computer, mobile device, or other equipment when you have Internet access and visit certain websites. The cookie is installed through the request sent by the server of a web page to the browser (examples for browsers are: Google Chrome, Mozilla Firefox, Microsoft Edge, etc.) and is completely “passive” (does not contain software programs, viruses or spyware and does not have access to the information from the user’s hardware).

Cookies set by the website operator are called “first-party cookies”. They are mostly necessary for the website to function properly.
Cookies set by parties other than the website operator are called “third-party cookies”. Typically, these cookies are used for purposes such as analysis, advertising and security. The parties that set third-party cookies can recognize your web browser both when it visits our Website and when it visits certain other websites where the third party’s cookies are also present.

Why do we use cookies

We use cookies or similar technologies on our Site because they help us ensure its security, efficiency and usefulness. Thus we improve its performance and your experience in accordance with all applicable standards and legislation in the field.

We use first-party and third-party* cookies to recognize you as our customer, customize our services and content, to measure promotional effectiveness, to analyze Website visits, and to collect information about your computer or other access device to mitigate risk, help prevent fraud, and promote trust and safety.

*We do not control the types of information collected and stored by the third-party cookies. You should check the third-party’s website for more information on how they use cookies.

What types of cookies do we use

We use the following types of cookies:

Necessary Cookies (First-party cookies)

These cookies are absolutely essential for the Website to function and cannot be switched off in our systems. This category includes cookies that ensures all functionalities and security features of the Website. They do not collect or store any personal information. These cookies are stored on your computer or mobile device for a long period of time, usually for a period parameterized by cookies or until they are deleted manually by the user.

Non-Necessary Cookies (Third-party cookies)

These cookies may not be particularly necessary for the Website to function. They allow us to count visits and traffic sources so we can measure and improve the performance of our Website. All information these cookies collect is aggregated and therefore anonymous. It is mandatory to procure user consent prior to running these cookies on our Website.

We use the following categories of non-necessary third-party cookies:

– Analytical cookies are used to understand how visitors interact with the Website. These cookies help provide information on metrics like the number of visitors, bounce rate, traffic source, etc.

– Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
If you are concerned about third-party ad cookies generated by advertisers, you can turn them off here: Your Online Choices

Links to other websites

There are links on the Site that, if you follow, can take you to the websites of other companies and organizations. For example, if you click on the Facebook “Share” button or log in through this social network on our Site, you share data with these third parties. We are not responsible for their content and data protection strategies. These other websites, services and applications may set their own cookies on users’ devices, collect data or request personal information.

Blocking and deleting cookies

In general, an application (web browser) for accessing web pages allows the storage of cookies by default, but in its settings the automatic management of cookies can be blocked.
Different browsers provide different methods for blocking and deleting cookies. Detailed information about the possibilities and ways of managing cookies can be found in the settings of the specific browser.

Cookie Table

We may update this Cookie Policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. You can revisit this page if you wish to keep yourself informed.

How to contact us

Contact form

Contact information:

DIOGEN TRADE LTD., UIC 117634565, VAT No. BG 117634565
headquarters and management address: 63 Borisova str., Ruse 7012, Bulgaria
mailing address: 63 Borisova str., Ruse 7012, Bulgaria
e-mail: info@diogentex.com

DATA PROTECTION OFFICER

to: DPO DIOGEN
e-mail: privacy@diogentex.com